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Refund Policy

When and how refunds are processed on Modest Kouture.

Refunds are issued after a return is received and approved by the vendor, or when an order is canceled before shipment. All payments on Modest Kouture are processed securely through Stripe.

Refund timeline

  • Approved refunds are initiated within 3–5 business days.
  • Funds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.
  • Partial refunds may apply if only some items in an order are returned.
  • There is no restocking fee. Eligible items are returned in accordance with our Return Policy.

Multi-vendor orders

When your cart includes items from multiple sellers, each vendor order is refunded separately. You may see multiple refund transactions on your statement.

Canceled orders

If a vendor cancels your order before shipping, a full refund is issued automatically. You will receive a confirmation email when the refund is processed.

For return eligibility, see our Returns policy. Need help? Contact hello@modestkouture.com.